HOW MUCH IS SHIPPING?
– Shipping and handling charge depends on the value and weight of your order. You can calculate the exact shipping cost of an order using the Hermossa’s checkout process. You can review the shipping and handling charge before placing an order.
WHEN WILL MY ORDER ARRIVE?
– Orders are dispatched from our warehouse based in Slovenia, Europe. Items on stock are usually delivered within 3-15 working days. There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
Orders are processed in 24 to 48 hours, Monday through Friday. Orders placed on the weekends or holidays will be processed on the following business day. All orders are processed within 24 to 48 hours (during business days). If your order is placed after 6am PST, but before 3pm PST, we may be able to accommodate same day shipping upon request.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched. If you do not receive one, please email email@example.com or firstname.lastname@example.org. All orders require a signature on delivery, make sure your supplied address is attended during business hours. We cannot send to PO BOXES, please ensure a street address is supplied.
WHICH COURIER DO YOU USE?
– HERMOSSA uses POST SLOVENIA courier.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery. Please be aware that HERMOSSA does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country. Since these fees are not computed nor applied to orders by HERMOSSA. Please contact your local customs office to find out more information if you are unsure of the charges.